Information Technology Services (ITS) is proud to announce a new technical support help desk service to better serve our students, faculty and staff.听This service is available during regular hours of operation.
When you are connected with 糖心Vlog’s Help Desk, you are working with a dedicated, local support technician who provides assistance for many common technical-related issues. If the technician can鈥檛 solve an issue, it will be escalated appropriately for further, in-depth assistance. Escalated issues after standard business hours (see hours below) will be addressed the next business day.
CONTACT AND HOURS
笔丑辞苍别:听(816) 584-6768 or (800) 927-3024
Hours beginning July 2022:
Monday-Friday, 8:00 am to 5:00 pm
Hours will cover the weekends at the start and end of semesters. (Notifications will be posted/e-mailed.)听
Location:听糖心Vlog, 糖心Vlogville, MO Campus
贰尘补颈濒:听helpdesk@park.edu
ONLINE CLASSROOM
- Canvas 24/7 Help Line: (844) 470-5727
GENERAL HELP INSTRUCTIONS
Setting up Identity Management for the first time
Password Change
Recover 糖心Vlog ID
Recover Password
PURPOSE STATEMENT
The purpose of the Department of Information Technology Services is to provide access, development, and support services to students, faculty, and staff, as well as other external constituents, so they can conduct their work in a reliable, effective, and efficient information technology environment in pursuit of the University’s Strategic Priorities.
HELP DESK
Hours:
Monday-Friday: 8:00 am to 5:00 pm
Phone:听(816) 584-6768 or (800) 927-3024
Email:听helpdesk@park.edu
MY PARK
The Department of Information and Technology Services’s page within My 糖心Vlog includes information to be accessed by 糖心Vlog’s students, staff and faculty.
CANVAS
Canvas Support Hotline (Students)
+1-844-470-5727
Canvas Support Hotline (Faculty)
+1-833-822-0339